README.TXT - Documentation Supplement May 02, 1997 - Release 1.00 Hercules Stingray 128/3D (Models S3316) Installation Diskette Windows Display Driver Diskette Thank you for purchasing a Hercules Stingray 128/3D product. This file contains changes or additions to the printed Installation Guide. CONTENTS: Hercules Phone, Fax and BBS Access Numbers Internet Support, FTP Sites and our WWW Page Warranty Registration Using the Power Playback Utilities Using the Feature Connector Known Limitations Stingray 128/3D Series Software Revision History Hercules Phone, Fax and BBS Access Numbers ------------------------------------------ Corporate Headquarters ---------------------- Company Address................. Hercules Computer Technology, Inc. 3839 Spinnaker Court Fremont, California 94538, USA Technical Support............... (800) 323-0601 or (510) 623-6050 Technical Support Fax........... (510) 490-6745 Fax On Demand................... (800) 711-HERC or (800) 711-4372 BBS............................. (510) 623-7449 (V.32bis) CompuServe...................... GO HERCULES Internet........................ support@hercules.com sales@hercules.com World Wide Web.................. http://www.hercules.com/ Anonymous FTP................... ftp.hercules.com Sales Group..................... (800) 532-0600 Other Inquiries................. (510) 623-6030 Europe ------ Fr Technischen Support......... +49-89-8989 0573 (Montag-Freitag, 10.00 Uhr bis 16.00 Uhr MEZ) Fax an den Technischen Support.. +49-89-8989 0584 BBS............................. +49-89-8989 0576 (V.32bis) Internet Support, FTP Sites and our WWW Page -------------------------------------------- Hercules Computer Technology now offers a wide range of services via the Internet. Our technical support department may be reached at: support@hercules.com Our sales department may be reached at: sales@hercules.com Software updates and other files are available via anonymous FTP from the following sites: ftp.hercules.com or ftp.netcom.com:/pub/he/hercules To use anonymous FTP, logon as "anonymous" after using FTP to connect to the site, and then use your login id and site name for your password. If you have questions about FTP, contact your system administrator. You can use the Hercules Information Server, HIS (TM), to find out about new software releases and to obtain spec sheets and other product information. By subscribing to the HIS mailing list for your product, you will be automatically notified via e-mail whenever a new software update is available. This saves you the time and effort of regularly checking our BBS or FTP sites for new files. To subscribe to the HIS mailing list, send e-mail to: listserv@hercules.com With this line in the body of the message (not on the subject line): subscribe Currently, the following mailing lists are available: stingray for the Stingray family of accelerators dynamite for the Dynamite, Dynamite Pro and Dynamite Power dyn128 for the Dynamite 128/Video series graphite for the Graphite Pro and Graphite Power accelerators term3d for the Stingray 128/3D 3D terminator for all other Stingray 128/3D models For example: subscribe stingray Mary Smith We also have a World Wide Web page: http://www.hercules.com/ Our WWW page contains lots of useful information, including a technical support knowledge base, a monitor database, and information on the latest drivers for your product. Warranty Registration --------------------- Please take a few minutes to fill out and return the enclosed Warranty Registration Card. It is essential that we receive your registration information so that we can provide you with the following service and support: * Free technical support via phone, fax, BBS, and Internet. * Software updates via mail, BBS, and Internet. * Third party support information via mail, BBS, and Internet. You may also register with Hercules via our dialup BBS instead of mailing in your registration card. To register on-line, call our BBS at (510) 623-7449. At the main menu, type ONREG. You will be asked a set of questions matching the questions on your Warranty Registration Card. Once you've successfully completed the on-line registration, there is no need to mail in your registration card. Register today! Using the Power Playback Utilities ---------------------------------- To use the Power Playback utilities, you need to have Video for Windows installed. Otherwise, you will get error messages like "Cannot find MSVIDEO.DLL ...". You can obtain a copy of the runtime version of Video for Windows from on-line services like America Online, or from BBS services like the Hercules BBS. Stingray 128/3D Series Software Revision History ------------------------------------------- Release 1.00 Installation Diskette................... Rel. 1.00 05/07/97 Windows Display Driver Diskette......... Rel. 1.00 05/07/97 ** End of File **